This page contains responses to the agency survey for
June 1, 1998.
Click here to see the same responses
organized by question.
Click here to see a list of
responding organizations' names together with their location and
date of response.
June 1, 1998
- Concentric Media
- Organization Name
- Concentric Media
- Organization City
- San Mateo and Portland
- State/Province
- CA and Oregon
- Country
- USA
- Organization's Geographic Service Area
- 50 states + international
- Number of full-time and part-time employees (paid staff)
- >6
- Respondent's Name
- Julie Mikalson
- Respondent's Position
- Broadcast Outreach Coordinator
- Organization's Web Site Address
-
http://www.concentric.org/
- Respondent's Role in Working with Volunteers at Organization
- I recruit & work with online volunteers in all 50 states.
- How did you hear about this Project?
- no response
- What other staff have involved volunteers virtually at
your organization?
- Executive Director. Leadership level volunteers
(mostly local affiliates of national endorsing groups) also recruit
others.
- Approximately how many of your online volunteers provide
technical assistance to your staff or to other volunteers?
- 6
- Please describe the kinds of activities these technical
assistance volunteers provide to your organization:
- Web Page Design - 2
national organization networking
PBS Programmer Expertise
- Approximately how many of your volunteers provide direct
support to clients / recipients of service via the Internet?
- 100
- Please describe the kinds of volunteer activities these
direct contact volunteers provide to your organization:
- Calls/letters e-mails to PBS Programmers
Local Sponsors for Cable Access TV time
Outreach for finding more volunteers
Hosting local film screenings or campus events
Doing local Publicity for broadcasts or screenings
Sending updates Alerts, Requests for help
- How did you recruit the volunteers you involve(d) via
the Internet?
- Women Leaders On-line personal intorduction, then
project introduction
Formal WLO staff/founder appeal to the 5,000 listServe
Calls/emails to individuals & Women's organizations
around the nation found on the Web
- How did you screen/orient the volunteers you involve(d)
via the Internet?
- issue-based affinity groups
(Pro-Choice/feminists only)
Orientation: sent several pages form our 22 page resource guide to first
150 respondents. Mailed over 160 Guides to Planned Parenthood Affiliates
also.
(Along with endorsement from the national, and our films helping them
greatly, the gift of the Guide means a big welcome when we call later for
help!)
Website, includes Resources Guide, clips, endorsements, awards, links etc.
- How do you supervise and recognize/reward online
volunteers for their contributions?
- E-mail thanks notes, but from me & the filmmaker.
Some are featured as Success Examples in e-mail newsletter.
Supervision includes:
E-mail/fax/phone call follow-up.
- Have you ever surveyed these online volunteers about
their experiences with your organization?
- Not formally. We do lots of check-ins, and
follow-up on self-motivated responses.
We DID do a survey of PBS Programmers, and got more response from that than
from phone messages, e-mails, fax announcements, or letters.
- What factors in your organization have promoted the
success of your virtual volunteering program?
- Fantastic Exec Dir who loves to call people herself!
Foundation funding for Outreach.
Support of WLO leaders.
Ideological match with targets.
- What factors in your organization have impeded the
success of your virtual volunteering program?
- Volunteers are VERY busy people
PBS sites are VERY slow or fail to respond to viewer inquiries.
some staff burnout after major project launch.
IMO, Consultant hire policy, rather than staff
employees...this has allowed too much flexibility in hours worked.
- Please add any other comments you would like to send to
us:
- Would live to be listed as a Collaboration site!
Web-based outreach to compatible volunteers would be the job, and a person
can choose another country or cunture in which to specialize!
Latina's especially valued now, to prepare for a September film release.
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