Video continues to surge in popularity among online audiences - and not just young people. That means every nonprofit, big or small, needs to be thinking strategically about what videos it needs to produce and share - and where it should be sharing those videos.
Videos aren't difficult to
produce: if you have a smart phone that records video
and/or audio, you can create videos to share online about your
organization. That includes Androids, not just Apple devices.
Even if you have only photos, you can use them to create a
video with audio for most of the proposed activities below.
See this resource for
producing videos with just the tech you have.
This page on my web site doesn't just talk about platforms; it emphasizes content. So many articles about how a nonprofit, NGO, community group, etc. should be using online video just talk about platforms. But what nonprofits struggle with is content - what should they be talking about or showing in these videos, particularly micro-video sites?
One of the challenges to offering this advice
is that social media and video-sharing platforms keep
changing. How many seconds or minutes they allow a video to
be, or the limit in a videos size can be, also changes. I've
written this advice to be of use no matter what platforms
come along. But double check the information here regarding
such limits before you invest in making a video for a
particular platform.
A message for Executive Directors: you cannot
want your staff to leverage video for your nonprofit, or to
use a particular video-sharing platform, unless you are
ready to give them the time and encouragement they need to
produce such content and unless you are regularly viewing
such content YOURSELF. Just because you heard on CBS This
Morning that there's some social media trend happening now
does mean you should tell your marketing staff to start
doing it too. If YOU aren't engaging with such content
yourself, you are not the expert.
Please note that you do NOT have to use every social media or every video-sharing platform! The vast majority of nonprofits not only do not have the time to maintain a presence on everything, they don't have a reason to.
In addition, platforms change frequently in terms of popularity. Remember Vine? My Space? When you invest in using a social media platform, accept the reality that the platform may not be around in even two years. That means you need an offline archive of all videos you produce specifically for such channels! If you find yourself looking at a lot of videos on Instagram, for instance, for even personal reasons, that may mean you need to invest time in posting videos for your nonprofit there - if a platform is popular with you, it's probably popular with others.
YouTube and Vimeo are terrific for
videos for anything three-minutes or more.
Note that for the "reels"
function on Facebook and Instagram, the "shorts" function
on YouTube, and for SnapChat and for Tik Tok, your videos
need to be SHORT and pithy, measured in seconds, not
minutes.
As of now, TikTok videos can be as long as 3 minutes. The
reality is that the videos that are 60 seconds or less are
best for this platform, as well as on reels on Facebook and
Instagram.
Depending on the video post type, Instagram videos can be
between 3 seconds and 60 minutes in length. It breaks down by
post type like this:
Video Post to Your Instagram Profile: Up to 60 seconds.
Video Post to Your Instagram Story: Up to 15 seconds.
Live Video: Up to 60 minutes.
Whatever platform you use, make sure the text description that goes along with that video is as full as it can be. Someone looking at that video, no matter what platform it's one, should know what organization it comes from, what it is, why you are sharing it, etc. Use key words and phrases in the accompanying text message or description as well, so it can be found by others looking for such based on certain keywords.
If you don't have an employee that can produce these videos, volunteers can be a great help.
Volunteers may have even better video recording devices and
software editing than what your staff has.
Volunteers can also provide closed captioning and transcriptions of videos.
You could recruit online volunteers specifically for these video production and editing tasks!
Volunteers can also help you brainstorm ideas for videos your nonprofit should create.
Always encourage volunteers to share video they take while performing volunteer service, or about their volunteer service, for possible use by your organization.
Ask all volunteers, at the moment that they sign up to volunteer with you, to sign a photo and video release form, saying that you give them permission to use any images of you that are taken by an employee or another volunteer in the course of volunteering, including event attendance, online or onsite. You can find samples of such releases on any Internet search.
Announce at events that you will be filming, and how video will be used. I sometimes say, "If you are worried that someone is filming you closeup, and you don't want to be, raise your hand to the camera. When we see this, we will know you do not want any closeup of your face to be shown in any video we produce, and we will do our very best to honor that request."
Have written rules for employees, consultants and volunteers about what should and should not be filmed. Client interactions, for instance, should not be filmed, except by permission and signed release forms. Make sure these rules are WELL communicated.
Have a written process for what employee has the final
approval of videos before they are shared.
Long-form videos are those that are three minutes or more. Three minutes may not seem like long, but anything longer than three minutes is too long for some platforms.
Note: you can repeat audio and images in different videos! For instance, if you have a great testimonial from a client, that can be featured in multiple videos, as appropriate.
Note: you may want to use clips from all of the aforementioned to create 30 second, one-minute or three minute videos to share on other platforms.
Short-form videos are three minutes or less. They get shared on Instagram, TikTok and Facebook. Their purpose may be to build awareness about your organization or the cause that it promotes. Their purpose may be to just give a fun, human feeling to your organization, to make it feel more approachable.
These short videos need to be tagged appropriately in their descriptions or comments so they can be found by people looking for such, and your staff, volunteers and clients should be encouraged to always like and share them. Examples of short-form videos for nonprofits:
Also: you MUST caption your videos. If there is any verbal information, in spoken word or in song, the video needs to have captions representing this. And if the video is just images and music, and delivers important information about your program, you need to have a second version of the video posted with audio commentary, for your audience that has sight impairments.
Again: you may want to use clips from all of the aforementioned to create even shorter clips to share.
Cross posting is key if you want to reach the widest viewership possible for your video. If you post a video to YouTube or Vimeo, there needs to be links to such on your web site and you should reference the video on social media more than once.
New videos should be announced on all of your social media channels, in your newsletter, at board meetings and at staff meetings.
Adding appropriate descriptions that use key words and tags
helps both with accessibility and search engine
optimization.
On Facebook, you may want to announce the video, with a
screen capture attached, but say, "link in the comments,"
and then link to the video in the comments, not the post
itself. That's because Facebook downplays posts that have
links in them. More people will see your message if you put
the link in the comments instead, however, it also can
confuse people (it's shocking how many people don't
understand the phrase "link in the comments").
I can't answer that question definitively.
I think if you are going to have a YouTube or Vimeo channel, you should add new content at least six times a year, every other month on average. But you could update it even more, if you have the time and you feel it's worthwhile. You might upload many videos in the summer, when your programs are most active, and none in the Fall and Winter, when you don't have anything going on, and that's absolutely fine.
If you are going to have an Instagram account, I believe it
needs to be updated with photos twice a week, but when it
comes to reels, which are also posted on Facebook - as you
like, as you have time for. Just make sure it's worthwhile
to watch and promote.
If you are going to have a TikTok account, or whatever the
flavor-of-the-month social media for short videos is, I
think it needs to be updated at least twice a month to be
worth your time in doing. And I'm not even sure it's worth
doing for the vast majority of nonprofits, not unless you
see a definitive,
worthwhile return on investment in such.
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