December 2022
November & December blogs
October 2022
Through the rest of 2022, I'm happily VERY busy with lots of
contract
work (always fun to put my own recommendations into
practice).
Also:: At the end of 2022, I will no longer be
updating the news section and the research section of the
Virtual
Volunteering Wiki. It's been an unfunded project
since it was launched a decade ago, in association with the
publication of
The Last
Virtual Volunteering Guidebook, one I've
struggled to keep up-to-date because my
paid
work has to be my priority. The start of the COVID
pandemic in the USA in 2020 meant a huge surge in news and,
months later, a surge in research.
But that's died down significantly,
and after a lot of consideration, I've decided that the end of
2022 is a good time to stop updating those two sections. The
reality is that:
- Virtual volunteering is no
longer new, innovative nor experimental. Virtual
volunteering is mainstream. When this wiki was launched,
there were already thousands of nonprofits, NGOs, charities,
community groups and government agencies involving online
volunteers, but there was a need to prove it. There was also
an ongoing need to show the varied ways organizations
involve online volunteers. But because of the global
coronavirus pandemic, virtual volunteering is now a
commonplace term and new initiatives are launched at least
weekly.
- I don't have the time nor
the funding to continue. Without funding, I can't afford to
subscribe to news outlets so I can read all of the stories.
Also, my funded time has to take precedence over this wiki.
September & October blogs
July 2022
Taking August and Half of September Off.
I will be taking all of August off from blogging and from
publishing any new materials on my web site, but
I'll still be tweeting.
I will also be very difficult to reach in that time frame by
email. By all means contact me, but please give me a few days
to reply. Same for the first two full weeks of September,
however, I
will be publishing blogs each week
that month. Taking a break from writing and researching does
wonders for my brain.
In July, I went to my first motorcycle gathering in more
than a decade. I wrote a review of it, just as I do of any
motorcycle gathering, to help other riders, especially women,
decide if such is for them and also, I hope, to help
organizers know what works, and what doesn't, and to improve
their events.
June 2022
The
news
and
research
sections of the Virtual Volunteering Wiki have been updated. The
list of news articles is not comprehensive; rather, it is a
curated list. The goal is not to list every virtual volunteering
activity and related news story (because that would be
impossible) but, rather to list ones that are
unique, that
show the impact of virtual volunteering, that are especially
innovative, or even to show the challenges of involving online
volunteers. The research list is of academic articles and
case studies, not press releases or blogs. The Virtual
Volunteering Wiki was developed in association with
The Last Virtual Volunteering
Guidebook, Please note that I have no funding
to maintain this wiki; I update the wiki entirely as a volunteer
myself. If you wish to support the maintenance of the wiki,
please
see
how here. And if you represent a university-based program
that would like to take over updating and hosting the Virtual
Volunteering Wiki, please contact me.
May 2022
The person in charge of volunteer engagement at a nonprofit,
NGO, charity, school or other civil society organization or
mission-based program primarily recruits and manages volunteers
that are supporting other staff: the program staff, for
instance, may need mentors for clients or people to clean up a
public space or to foster animals. The fundraising staff may
need volunteers to staff a donor event.
But the person in
charge of volunteer engagement should also be thinking about
how volunteers can help with volunteer engagement - with
recruitment, onboarding, training, support and recognition of
volunteers. This resource provides information on how and
why to do that.
UNESCO
2005 guide to involving volunteers in
telecenters/telecentres
The UNESCO Multimedia Training Kit (MMTK) was created by and for
UNESCO in 2005 to provide trainers in telecentres/community
technology centiers (CTCs), community media organizations,
multimedia community centers, civil society organizations and
anyone in a community ICT4D initiative. The kit was set up in
modules and targeted these initiatives in developing countries
in particular. The MMTK materials were intended for mediated use
by trainers in face-to-face workshops. I was charged with
developing the section of the kit regarding involving volunteers
and now have them shared on my web site.
Still asking:
What
should my next virtual volunteering video be?
At the start of the global pandemic two years ago, I created and
shared videos to help organizations understand virtual
volunteering and to quickly create roles and activities for
online volunteers. I share them on
my YouTube
channel.
What would you like my next free training
about virtual volunteering to be? What is a subject I
could cover in just 5 to 15 minutes that would help your
nonprofit, charity, school, NGO, library or other cause-based
program regarding virtual volunteering or some other aspect of
volunteer engagement that's not already covered elsewhere?
Please note the subject you need most
in
the comments on this blog (from May 2021).
Hiring someone to train a group about virtual volunteering?
Of course
I
would love it if you hired me, but if not, then
here's what to look for in a
virtual volunteering trainer:
that person has experience as an online volunteer with more than
one program, and that person has involved online volunteers, in
both short-term and long-term, high-responsibility roles, and
involved both individual online volunteers and volunteers
working in a team. And remember: I have
more than an hour of FREE training regarding
virtual volunteering on YouTube.
April 2022
I"ve got enough resources on my web site related to volunteer
engagement for a second
book
- but rather than put them in a book, I decided to reorganize my
resources more like chapters in a book. I put them in the order
I think you should read them, but also put them in an order to
help you more quickly find just the advice you need, on demand.
I'm particularly proud of my resources and blogs about
Ethics
in Volunteerism & Court-Ordered Community Service,
a subject that volunteer consultants have ignored for way, way
too long (but maybe given how much controversy it can draw, I
shouldn't be surprised) .
February 2022
Afghanistan has dropped out of the news. But the people in
Afghanistan and Afghans refugees continue to struggle, to be
oppressed, even to die..
Fleeing
Afghanistan: "Experiencing the Dark Time: Caught Up In a
Cage" is a first hand account of an Afghan who lived
in Kabul until November 2021. Just before the recent Taliban
takeover, she worked at a government agency and with some
nonprofits in Afghanistan. She was also active in her community,
going to Rotary Club meetings and various professional and civil
society networking events. She lived under the Taliban as a
young girl many years ago, but when they were removed from power
back in 2001, she was able to return to school, pursue
university degrees and begin her career. She was able to study
in Australia and the USA and went on networking and education
trips hosted by various international groups in Eastern Europe
and India. She very much believed that she was free to pursue
these education and career goals, and did so openly. This is her
account of what life was like under the Taliban both the first
time when they took over Afghanistan and then when they retook
the country in August 2021, when the USA abandoned the country.
January & February blogs:
January 2022
Happy New Year!
Videos
Your Nonprofit, NGO, Charity or Other Mission-based
Organization Should Have Online.
Videos are a great way to represent your program's work, to show
you make a difference, to promote a message or action that
relates to your mission, etc. What should the content of your
videos be? How long should they be? What platform should you
use? Do you have to go to film school? This page provides
details on what subjects you should consider for online videos,
what should be long, what should be short, what platforms you
should use, what tools you need (you probably already have
them!) and how volunteers can help.
13
Reasons Not to Volunteer Abroad
These are the most common reasons people say they want to
volunteer abroad. And they are not good reasons. In fact, they
often hurt people and animals in other countries, rather than
helping. This page is written for people that want to volunteer,
rather than my usual audience - the people that engage
volunteers. Note: when I originally posted this, it was 12
reasons. I have a feeling the number will continue to go up.
December 2021
Digital Dunkirk: online volunteers scramble to
help endangered Afghans get visas & out of Afghanistan.
Starting in August, I became a part of a virtual volunteering
endeavor: “digital Dunkirk.” In the USA, online volunteers, most
working on their own, independent of any formal group, have been
trying to put together visa applications for Afghans who helped
the USA military, USA programs and USA citizens working in
Afghanistan, or who helped women start businesses, access
education and health care and promote women’s rights – all things
that will make them the target of the Taliban. Volunteers in other
countries also participated for Afghans that helped their
countries' militaries and INGOs. This blog talks about what it's
been like to be a part of this effort, links to various groups
involved, and tries to illustrate why it's so wrong to value
volunteer time in terms of monetary value and why there's nothing
impersonal about virtual volunteering. Note: yes, I was supposed
to be offline for most of of September, but a family emergency
kept me in my house - and therefore able to participate in this
endeavor from the start.
September 2021
I am offline for most of September. I am not checking
email, social media, or any online spaces. If you are from the
press and on deadline and need to interview me, then
send me a DM via Twitter.
Friends and professional colleagues, if you need to reach me
urgently, text me (and you already have my number).
July 2021
The Difference in
Email, Social Media & Online Communities: A Graphic
Explanation.
It can be difficult for people to understand the difference in
email, in social media and in online communities, especially since
email can be used to create an online community, or social media
can be used to create an online community (Facebook Groups, for
instance). And they all are people sending messages to people - so
what, really, is the difference? This is my attempt to graphically
show the difference, but I'll still have to use words to more
fully explain what I mean. All three of these avenues for online
communication can intersect. But one online avenue of online
communication may be a better avenue for a communication goal than
another - this resource examines that as well.
Through August, I'm teaching:
MGT
553
Using Technology to Build Community and Grow Your
Organization. The course is a part of the college's
MS
in
Nonprofit Management. It examines online networking tools
that can be used to foster connectivity, communication, and
collaboration in order to strengthen nonprofit and
religious-based organizations. As someone that has been online
since the early 1990s and still believes that online communities
are the heart of the Internet, I could not be more excited to
teach this course! I'm using a mix of books, online readings,
podcasts and my own audiovisual materials to explore how
mission-based initiatives can use online tools to create a sense
of community among donors, volunteers, clients, neighbors and
partners, and how to attract new people to be a part of those
communities. It’s a class about facilitation, trust-building,
outreach, and working with humans - online.
I'm also still in very part-time role with TechSoup,
helping to manage the TechSoup
online community - introducing topics, answering
community questions, trying to attract new participants and
helping to move the community to a new platform in June.
Yes, joining and participating in the TechSoup community is
going to be one of the assignments for my Gratz College
students!
So, if you want to book me
for a training or consultation, know that my schedule
is very tight now and through September (when I am on
vacation)! And it's also that time of year when I start
getting contacted about leading workshops in the Fall, so
it's not too early to talk to me about my schedule after
this class is done.
The global COVID19 pandemic caused a drastic rise in the number
of programs launching new virtual volunteering programs to engage
their clients with volunteers who must stay home. Since April 2020
or so, via Google Alerts, I have been receiving
daily
a long list of stories that mention
virtual volunteering,
virtual volunteers,
online volunteers, and other
phrases related to virtual volunteering. I review them all, to see
if programs are unique in some way, are a good model for others,
or are otherwise worth knowing more about, and
compile
the
stories that are especially worthwhile at the
Virtual
Volunteering Wiki. There's no better way to understand
virtual volunteering in-depth than to see how other organizations
are doing it. If you are a journalist seeking stories about
virtual volunteering, you will find this list very helpful.
February 2021
Many, many nonprofits have been online and talking together
since the mid 1990s. The soc.org.nonprofit USENET
newsgroup was created on 27 June 1994 and bidirectionally
gatewayed to the email mailing list usnonprofit-l@rain.org
(USNONPROFIT-L). It was a community for the discussion of
nonprofit management and program issues - not just tech issues.
USENET newsgroups were some of the first online communities.
Before the web, there was USENET, and there were communities for
(what seemed like) every subject under the sun. There was
nothing called "spam", many groups were carefully moderated by
humans to insure no "flame wars" broke out and nothing off-topic
got posted. If you want to see how nonprofits were using the
Internet in the early days, and just how much their questions
have NOT changed from then until now, it's worth revisiting this
community. A terrific resource for academic researchers.
Online community management as volunteer management
I rediscovered a workshop I did on how cultivating, engaging
and supporting an online community is a lot like cultivating,
engaging and supporting volunteers - in fact, it's how I
approach online community management. I've edited the raw video
I found down to about 37 minutes and
posted it to my YouTube
channel, and made it
available
as a podcast as well.
I don't have many podcasts or other audio-only files. The
ones I do have, at last, I have compiled them
here on my own web site. All of
these files can be listened to via my web site (streaming) or
you can download any of them and listen to them offline, as you
like.
January 2021
2020 was an incredible year for virtual volunteering, so much
so that it was nearly impossible to keep the
Virtual Volunteering Wiki news
section updated. I don't add absolutely every announcement
about a new virtual volunteering initiative - there are,
literally, thousands and thousands of organizations involving
online volunteers. Instead, I focus on especially innovative
programs, or programs that have a particularly high-impact because
of the contributions of online volunteers. Note:
I have no
funding at all to maintain the
Virtual
Volunteering Wiki, I would love to hand it over to a
university-based program to manage (as long as they would make the
commitment to maintain it for at least the next five years).